The Person Behind Nuroca
AI implementation is only as good as the person doing it.
Alpash Mepani
Founder, Nuroca — Director, Sona IT LtdI've been running Sona IT, a managed IT services company, since 2014. Over that time I've been inside hundreds of businesses — fixing infrastructure, connecting systems, and keeping things running. That background isn't incidental to what Nuroca does. It's the whole point.
Most AI consultants come from a software or research background. They understand models, but they haven't spent a decade dealing with the reality of business IT — legacy systems, tight budgets, teams that need things to just work. I have. And that changes how I approach AI implementation entirely.
A few years ago I started building AI systems seriously inside my own business — not as demos, but in production. Everything Nuroca delivers, I've already built and run myself, on private infrastructure I designed and operate entirely on-premise.
If I've already built it for my own business, I know exactly how to build it for yours.
What I've built and run in production:
AI Support Desk
End-to-end support automation — call transfers, ticket logging, knowledge base retrieval, and live client responses without human intervention.
AI Receptionist
A fully automated voice receptionist that handles inbound calls, qualifies enquiries, and routes or escalates intelligently.
Xero Bill Handler
Automated invoice processing pipeline — reads supplier bills, extracts structured data, and posts directly into Xero with zero manual input.
LinkedIn Lead Scraper
AI-powered prospecting tool that identifies, qualifies, and surfaces leads from LinkedIn — feeding directly into the sales pipeline.
Licence Management System
Automated tracking and reconciliation of software licences across clients — flagging discrepancies and keeping renewals on time.
Private LLM Infrastructure
Designed and operate an on-premise GPU server running large language models entirely within a private network — no data leaves the building.